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产品评级与外部性

Product Ratings and Externalities
Management Science · 2026 · Thomas de Haan、Magnus Våge Knutsen

中文摘要

本文研究如何呈现有关生产外部性的信息(如生态标签),以形成市场压力促使企业减少这些外部性。具体而言,我们探讨将外部性信息与消费者产品评级整合为一个单一的综合评级,能否产生压力促使所有消费者(而不仅仅是具有环保意识的消费者)推动外部性的减少。在理论上,我们证明存在一种均衡,其中生产者同时投资于高产品质量和低生产外部性。我们表明,在分开评级的情况下,该均衡依赖于较高比例的"绿色"消费者,而综合评级则无需这一条件即可实现类似结果。更广泛地说,我们的模型表明,捆绑评级能够迫使生产者更有效地回应小众关切。我们通过两项研究对这一预测进行了实验验证,确认捆绑评级显著增加了生产者对其他属性的投资(如减少外部性),同时保持了评级体系激励高产品质量的能力。

Abstract

In this article, we investigate how information about production externalities, such as ecolabels, can be presented to create market pressure on firms to reduce these externalities. Specifically, we explore whether integrating information on externalities with consumer product ratings into a single combined rating can generate pressure to reduce externalities from all consumers, not just environmentally conscious ones. Theoretically, we demonstrate the existence of an equilibrium where producers invest in both high product quality and low production externalities. We show that under separate ratings, this equilibrium depends on a high proportion of “green” consumers, whereas a combined rating achieves similar results without such a requirement. More broadly, our model suggests that bundling ratings can compel producers to address niche concerns more effectively. We experimentally validate this prediction across two studies, confirming that bundling ratings significantly increases producer investment in additional attributes, such as reducing externalities, while maintaining the rating system’s ability to incentivize high product quality.
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