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算法写作辅助提高求职者简历录用率

Algorithmic Writing Assistance on Jobseekers’ Resumes Increases Hires
Management Science · 2025 · Emma Wiles、Zanele Munyikwa、John Horton

中文摘要

新劳动力市场进入者的简历写作质量与其最终是否被录用之间存在强关联。我们在一个拥有近50万求职者的在线劳动力市场的实地实验中表明,这种关系至少部分是因果关系:处理组的求职者在其简历上获得了非生成性的算法写作辅助。处理组的求职者被录用的概率提高了8%,工资提高了10%。与担心这种辅助会削弱有价值信号的担忧相反,我们没有发现雇主满意度降低的证据。我们发现,处理组求职者的简历中的错误更少,更容易阅读。我们的分析表明,写作是一种不完美的能力信号,但更好的写作有助于雇主通过更清晰的表达来评估能力,这表明数字平台可以通过在基于文本的劳动力服务或产品描述中纳入非生成性算法写作辅助而受益。

Abstract

There is a strong association between writing quality in resumes for new labor market entrants and whether they are ultimately hired. We show this relationship is, at least partially, causal: In a field experiment in an online labor market with nearly half a million jobseekers, treated jobseekers received nongenerative algorithmic writing assistance on their resumes. Treated jobseekers were hired 8% more often at 10% higher wages. Contrary to concerns that the assistance takes away a valuable signal, we find no evidence that employers were less satisfied. We find that the writing on treated jobseekers resumes had fewer errors and was easier to read. Our analysis suggests that writing is an imperfect signal of ability but better writing helps employers ascertain ability through clearer writing, suggesting digital platforms could benefit from incorporating nongenerative algorithmic writing assistance into text-based descriptions of labor services or products.
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