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面试顺序与主观评价的形成

Interview Sequences and the Formation of Subjective Assessments
Review of Economic Studies · 2024 · Jonas Radbruch、Amelie Schiprowski

中文摘要

面试是大多数将候选人与企业及组织进行匹配的过程中具有决定性意义的阶段。本文研究候选人的面试结果如何以及为何取决于同一评估者面试的其他候选人。我们使用来自高风险录取和招聘过程的大规模数据,其中候选人被准随机分配给评估者和面试时段。我们发现,分配给同一评估者的其他候选人质量越高,对该候选人的个体评价越低。前一位候选人的影响尤为突出,导致评估者投票中出现高达40%的负自相关,并扭曲了最终的录取和招聘决策。我们的发现与一种对比效应模型相符:在该模型中,评估者通过联想回忆形成参照基准。我们评估了面试流程设计中可能采取的调整,以减轻当前候选人与前一位候选人对比所产生的影响。

Abstract

Abstract Interviewing is a decisive stage of most processes that match candidates to firms and organizations. This article studies how and why a candidate’s interview outcome depends on the other candidates interviewed by the same evaluator. We use large-scale data from high-stakes admission and hiring processes, where candidates are quasi-randomly assigned to evaluators and time slots. We find that the individual assessment decreases as the quality of other candidates assigned to the same evaluator increases. The influence of the previous candidate stands out, leading to a negative autocorrelation in evaluators’ votes of up to 40% and distorting final admission and hiring decisions. Our findings are in line with a contrast effect model where evaluators form a benchmark through associative recall. We assess potential changes in the design of interview processes to mitigate contrasting against the previous candidate.
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