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团队合作者:社会技能如何改善团队绩效

Team Players: How Social Skills Improve Team Performance
Econometrica · 2021 · Ben Weidmann、David Deming

中文摘要

大多数工作需要团队合作。有些人是否是优秀的团队合作者?在本文中,我们设计并检验了一种识别个体对团队生产贡献的新方法。我们将人员随机分配至多个团队,并根据先前评估的个体技能预测团队绩效。有些人始终使其团队超越预测绩效。我们称这些个体为“团队合作者”。团队合作者在一项成熟的社会智力指标上得分显著更高,但在包括智商、性格、教育和性别在内的各种其他维度上没有差异。社会技能——定义为结合社会智力得分与团队合作者效应的单一潜因子——对团队绩效的改善作用与智商大致相当。我们发现了团队合作者能提高队友努力的提示性证据。

Abstract

Most jobs require teamwork. Are some people good team players? In this paper, we design and test a new method for identifying individual contributions to team production. We randomly assign people to multiple teams and predict team performance based on previously assessed individual skills. Some people consistently cause their team to exceed its predicted performance. We call these individuals “team players.” Team players score significantly higher on a well‐established measure of social intelligence, but do not differ across a variety of other dimensions, including IQ, personality, education, and gender. Social skills—defined as a single latent factor that combines social intelligence scores with the team player effect—improve team performance about as much as IQ. We find suggestive evidence that team players increase effort among teammates.
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