Discrimination as a Self-Fulfilling Prophecy: Evidence from French Grocery Stores*
Quarterly Journal of Economics · 2017 · dylan glover、Amanda Pallais、William Parienté
中文摘要
通过考察法国一家连锁杂货店收银员的表现,我们发现管理者偏见对少数族裔的工作表现产生负面影响。在所研究的门店中,收银员在不同日期与不同的管理者共事,且其排班是准随机确定的。当少数族裔收银员(而非多数族裔收银员)被排班与有偏见的管理者(由内隐联想测试测定)共事时,他们缺勤更频繁,工作时间更短,扫描商品更慢,且顾客间的间隔时间更长。这似乎是因为有偏见的管理者与少数族裔互动较少,导致少数族裔付出较少努力。管理者偏见对少数族裔工人的平均表现产生了后果:尽管平均而言少数族裔与多数族裔工人的表现相当,但在管理者无偏见的日期,少数族裔的表现显著优于多数族裔工人。这些发现与雇佣中的统计歧视相一致,即由于少数族裔在被分配给有偏见的管理者时表现较差,企业对少数族裔设定了更高的雇佣标准,以从少数族裔与非少数族裔工人那里获得相似的平均表现。
Abstract
Abstract Examining the performance of cashiers in a French grocery store chain, we find that manager bias negatively affects minority job performance. In the stores studied, cashiers work with different managers on different days and their schedules are determined quasi-randomly. When minority cashiers, but not majority cashiers, are scheduled to work with managers who are biased (as determined by an implicit association test), they are absent more often, spend less time at work, scan items more slowly, and take more time between customers. This appears to be because biased managers interact less with minorities, leading minorities to exert less effort. Manager bias has consequences for the average performance of minority workers: while on average minority and majority workers perform equivalently, on days where managers are unbiased, minorities perform significantly better than do majority workers. The findings are consistent with statistical discrimination in hiring whereby because minorities underperform when assigned to biased managers, the firm sets a higher hiring standard for minorities to get similar average performance from minority and nonminority workers.