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获取可比的组织绩效测度:在美国联邦机构中的应用(2002–2024年)

Obtaining Comparable Measures of Organizational Performance: An Application to U.S. Federal Agencies, 2002–2024
Journal of Policy Analysis and Management · 2026 · George A Krause、David E. Lewis

中文摘要

评估美国联邦各机构的相对绩效十分困难,尤其是因为各机构的任务与使命千差万别。此外,超出机构控制范围的因素(如新冠疫情、经济下行等)即便在各机构表现良好时也可能决定结果。本文引入一种新的组织绩效测度方法,该方法在概念上既区别于组织投入又区别于组织产出,但与二者均相关。这一测度方法关注机构内部"机器"的运转状况。我们分析了海量主客观绩效信息,并使用贝叶斯结构方程测量(BSEM)模型加以汇总。通过审慎的模型设定、来自BSEM模型的信息,以及基于对不同模型与诊断的仔细评估所实现的模型识别,我们将组织绩效从投入与产出中分离出来。我们的分析为135个美国联邦部委和机构提供了2002年至2024年间19年的共2479个组织绩效估计值。我们通过将这些估计值与其他衡量相近或相关概念的指标进行比较,检验了其有效性。最后,我们讨论了该测度方法的启示及其在多样且不断变化的情境中评估组织绩效的用处。

Abstract

ABSTRACT Evaluating the comparative performance of U.S. federal agencies is difficult, particularly since both tasks and missions vary so dramatically. In addition, forces beyond an agency's control (e.g., COVID, an economic downturn, etc.) can determine outcomes even when agencies are performing at a high level. In this paper, we introduce a new approach to measuring organizational performance, something conceptually distinct from, but correlated with, both organizational inputs and outcomes. This measurement approach focuses on how well the internal machinery of agencies is functioning. We analyze a vast trove of subjective and objective performance information and aggregate it using a Bayesian structural equation measurement (BSEM) model. We isolate organizational performance from inputs and outcomes through careful model specification, information from the BSEM models, and model identification through a careful evaluation of different models and diagnostics. Our analysis yields 2479 organizational performance estimates for 135 U.S. federal departments and agencies spanning 19 years between 2002 and 2024. We explore the validity of these estimates by comparing them with other measures of similar or related concepts. We conclude by discussing the implications of our measurement approach and its usefulness for evaluating organizational performance in diverse and changing contexts.
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